About Us

Panhou Retreat is a unique retreat in Hoang Su Phi with rustic palm-roof bungalows that offer a peaceful mountain experience. Our retreat is nestled within pristine natural surroundings, with cultural attractions nearby.

We are a proud local retreat with a purpose, to provide true hospitality services that come from the heart, and create positive impacts in everything we do. At Panhou retreat, every experience offered is unique that not only combines the best of what we have but also gives back to the community.

We are proud to be an eco-friendly and socially responsible business, and we hope you will join us in our mission to make a difference.

Thank you for considering Panhou Retreat for your next adventure!

The People

For many of these smiling faces, Panhou is their second family. It’s not just a workplace, it’s our home. And we’d love to welcome you into our home as a dear friend!

Our “people” are not just those who work in the retreat, but also the people who live around us. You might meet a little kid on their way to school, dreaming of one day joining our team. Or you might chat with a proud mom who talks about her son working at Panhou. We’re all connected, and we hope you’ll feel that connection when visiting us!

Home is where our heart is!

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Mrs. Chinh - The Caretaker

We are so fortunate to have Mrs. Chinh as a part of the Panhou family for more than 8 years now. She does an amazing job of keeping the walkways in the retreat always clean, no matter the weather. To describe her, there's no better word than "dedication".

But what's truly inspiring is that her dedication to Panhou also runs in the family. Her daughter-in-law works alongside her in the kitchen, making our delicious meals with love and care.

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Mr. Hon - The Gatekeeper

When you arrive at Panhou, get ready to be greeted by the friendly smile of Mr. Hon, or as we like to call him, "Uncle Hon". He's our gatekeeper and his top priority is to make sure that your stay at our retreat is just as comfortable and secure as being at home.

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Mr. Duc - The Dream Maker

Let us tell you about Duc, one of the amazing members of our housekeeping team who joined us in 2017. He's the one who always makes sure that your room is absolutely spotless and that you have a peaceful and comfortable night's sleep.

But that's not all there is to Duc! When he's off duty, he takes on the role of an older brother in his family, taking care of the household chores or working on the farm. He's a truly reliable and responsible person, both at work and at home.

For Duc, the true joy of working here is when he sees our guests happy and satisfied with their stay. It's this kind of dedication and commitment that makes him such a valuable member of our team, and we're lucky to have him on board!

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Ms. May - The Experience Maker

This is May - our wonderful little Dao sister with a big dream!

She's been working at Panhou for over a year now and has gained so much self-confidence, which has helped her communicate better in English. We recently asked her about her favorite spot at the retreat, and she excitedly whispered, "It's the view of the pond in front of bungalow number 5. It looks just like a rice terrace, which reminds me of the beautiful view from my home.

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Sustainable Tourism

Panhou Retreat operates under the belief that travel can have a positive impact. We prioritize responsible travel, which involves minimizing our environmental impact, respecting local culture, and supporting the local economies in which we operate.


We show respect for nature by following clear policies on Reduce – Reuse – Recycle, Waste Management, and Energy Usage.


We love and care for our people, with fair employment policies and tourism activities that benefit the local community. In fact, 100% of the people working here are locals from nearby villages!


We celebrate local culture by integrating cultural imprints into the retreat’s design. In our garden, we built a museum displaying traditional costumes, honoring the cultural and historical beauty of the ethnic minorities in Hoang Su Phi.


We focus on creating positive impacts in everything we do, and foster growth in each element around us, from planting trees to offering education to our people. We create a safe environment where both nature and humans coexist and grow together.

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